Booking to dispatch
Plan shipment requests, job allocation, dispatch boards and exception queues around your operating regions and capacity.
NMT for Transport, distribution and delivery teams
Keep the next delivery and the next decision visible.
Connect booking, dispatch, delivery records and customer updates so teams can follow each job and respond when a plan changes.
Proposed solution areas. These examples describe workflows we can assess with you; they are not a published logistics client deployment. Scope, specialist involvement and delivery capacity are established through discovery.
The daily friction
Sound familiar?
Dispatch has the latest plan, drivers have messages on their phones and customers call for updates. A changed address or missed handover creates extra work when the job record does not travel with the delivery.
Your system, scoped with you
What we could connect
These are proposed starting points for discovery. The features, integrations and controls for your organisation are agreed in the project scope.
On the move
Explore driver updates, delivery documents and proof-of-delivery records. Scope connectivity needs, mapping or telematics providers separately.
Delivery to customer update
Connect delivery outcomes, queries and agreed reporting so staff can explain what happened and what happens next.
Requirements to agree
Plan the boundaries first.
- Driver, customer and location data limited to agreed operational purposes
- External tracking data and delivery evidence checked at the integration boundary
- Poor connectivity, exceptions and manual fallback considered in the delivery workflow
Start the conversation
Three useful questions
- 01How is a job booked, assigned and confirmed as delivered today?
- 02Which updates do dispatchers, drivers and customers actually need?
- 03What happens when connectivity, vehicle availability or the delivery plan changes?
No specification required. Bring the workflow you have today.
Start with your objectives. Define the delivery together.
We will review your workflow, integrations and constraints, then propose a suitable starting point. Larger engagements may need paid discovery, specialist partners and a phased delivery plan.